Shipping policy

Shipping Policy

Effective Date: September 29, 2026

Store Name: Overland Forge

Website: https://overlandforge.store/

Thank you for shopping with Overland Forge! We are committed to delivering your off-road gear and vehicle components as quickly and safely as possible. Please review our shipping policy below to understand how and when your order will be delivered.

1. Order Processing Time

  • All orders are processed within 1 to 5 business days (Monday through Friday, excluding weekends and major holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, complete with tracking information.

  • Note: Due to the rugged, heavy-duty nature of some of our specialized off-road components, certain items may require additional handling time. Any specialized lead times will be noted on the product page.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on the weight, dimensions, and destination of your items.

  • Standard Ground Shipping: Estimated delivery in 5 to 8 business days.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive an email confirmation containing your tracking number(s). Tracking information typically becomes active and updates within 24–48 hours of shipment. You can track your package directly via the link provided in your email.

4. Custom Duties, Taxes, and Import Fees

Overland Forge is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the sole responsibility of the customer. Please check with your local customs office for specific rules and regulations prior to ordering.

5. Damages and Issues

Overland Forge is not liable for any products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods before filing a claim.

  • If your package arrives damaged, please take clear photos of the packaging and the damaged item and contact us immediately at support@overlandforge.store so we can assist you with filing a claim with the carrier.

6. Incorrect Address Disclaimer

It is the buyer's responsibility to ensure that they enter the shipping address correctly. We do our best to speed up processing and shipping times, which means there is a very small window to correct an incorrect shipping address. Please contact us immediately at support@overlandforge.store if you believe you have provided an incorrect shipping address.

Contact Us

If you have any questions or concerns regarding your shipment, please reach out to our support team: